AI booking assistant
Turn an enquiry into a valid appointment, without losing control.
The assistant understands intent, identifies the service, checks qualification and availability, offers valid slots, collects information, applies deposit rules and escalates exceptions.
How Astra works
A workflow, not a generic chat interface.
The assistant understands intent, identifies the service, checks qualification and availability, offers valid slots, collects information, applies deposit rules and escalates exceptions.
Flagship workflow
Booking assistant
01 - Customer message
A customer asks for an appointment in a message.
02 - Intent understood
AI identifies that the customer wants to book.
03 - Service identified
The requested treatment or service is matched to the catalogue.
04 - Qualified staff checked
The system checks which staff can provide that service.
05 - Availability checked
Connected calendars are checked for real availability.
06 - Valid slots offered
Only valid appointment options are offered to the customer.
07 - Information collected
The required customer and booking information is captured.
08 - Deposit rules applied
The relevant deposit or payment rule is applied.
09 - Booking confirmed
The appointment is written and confirmation is sent.
10 - Reminder sent
The customer receives the configured reminder.
11 - Human escalation
Exceptions and judgment calls are routed to a person.
How Astra works
Designed for the work around it.
Astra connects relevant industry context and keeps a human in the loop where it matters.
Astra solution
AI Automation for Clinics
Appointment booking, missed enquiries, patient FAQs, staff availability, reminders and administrative workflows.
Explore →
Astra solution
AI Automation for Beauty & Wellness
Booking, consultation enquiries, pricing questions, deposits, rescheduling, WhatsApp and repeat-client follow-up.
Explore →
Astra solution
AI Automation for Hospitality
Guest enquiries, reservations, internal operations, documents, customer service and repetitive back-office work.
Explore →
FAQ
Questions, answered clearly.
Is this just a chatbot?
No. Astra systems connect to real business tools and workflows, with defined actions and human escalation.
Can a person stay in control?
Yes. Approval points and escalation paths are designed into the workflow.
Start with the workflow
See what can be automated.
Tell Astra where work slows down. We will map the system, its controls and the right human hand-offs.
Discuss Your Workflow