WhatsApp AI automation

Make WhatsApp a dependable front door for your operation.

An enquiry is understood in context, checked against the relevant system, answered or actioned, then recorded in the CRM or calendar with escalation when judgment is required.

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How Astra works

A workflow, not a generic chat interface.

An enquiry is understood in context, checked against the relevant system, answered or actioned, then recorded in the CRM or calendar with escalation when judgment is required.

1. Understand

Interpret the request using the right business context.

2. Check

Query the required calendar, CRM, document or operational system.

3. Act with controls

Complete the permitted action, log it and route exceptions to a person.

FAQ

Questions, answered clearly.

Is this just a chatbot?

No. Astra systems connect to real business tools and workflows, with defined actions and human escalation.

Can a person stay in control?

Yes. Approval points and escalation paths are designed into the workflow.

Start with the workflow

See what can be automated.

Tell Astra where work slows down. We will map the system, its controls and the right human hand-offs.

Discuss Your Workflow